Privacy Policy & Contact Policy

Privacy Policy

When you contact Jupiter Engineering Works through our website, phone, email, or WhatsApp, we may collect information such as your name, phone number, email address, and machine requirements to respond to your inquiry.

• We use your information only to reply to your request, provide quotation support, or arrange a callback.
• We do not sell or share your personal details with third parties for marketing purposes.
• We may use third-party service providers such as email or messaging platforms to deliver responses, but only to the extent needed for communication.

If you wish to request corrections or deletion of your contact details, please contact us directly using the details on our Contact Us page.

Contact Policy

Jupiter Engineering Works aims to respond to business inquiries as quickly as possible. Standard response times may vary based on the nature of your request and business hours.

• Calls and WhatsApp messages are handled for sales-related and technical support inquiries.
• For quotation requests, please share the machine type, required capacity, material, and location so we can provide a more accurate reply.
• We may follow up by phone, email, or WhatsApp depending on your preferred communication channel.

By contacting us, you agree that we may use your provided details to respond, offer support, and arrange a callback or consultation.

Cookies and Website Analytics

This website may use standard server logs and analytics tools to understand traffic patterns and improve the browsing experience. These tools may collect non-personal information such as browser type, pages visited, and time spent on pages.